General Shipping and Handling Policy:
Please be aware that we are a factory and not a warehouse or distribution center.
Most orders ship within ten business days upon receipt.
EFC manufactures the EF-200 and EF-2000 Edge Polishing machines in its facility in Bethel, CT. Linear Heat Tables and Automatic Benders are made in the Netherlands by Shannon and may take additional time to ship after an order is placed.
We ship via UPS 5 days a week, Monday through Friday from our factory located in Bethel, Connecticut.
Orders arriving after 12:00 PM (ET) will take an additional day to ship.
Merchandise purchased through this site are F.O.B. at Bethel, CT. Title to the merchandise passes to you at the time of delivery by Blackstone Industries LLC. (parent company of Edge Finisher) to a common carrier, as well as responsibility for all shipping fees.
Orders shipping to Connecticut will be charged sales tax.
In the rare instance an item is out of stock, EFC will contact you. You will be offered the option to delay shipment of the entire order until the item is back in stock, or to ship the partial order and receive a refund for the item(s) not included. You may cancel an order with a back-ordered item at any time prior to fulfillment.
Cutters and Mounts for the EF-200, EF-2000 and EBM machines can be purchased directly on this site. Shipping & Handling charges associated with these items are additional and displayed in the cart. To purchase any of the other featured equipment or accessories, and for blade sharpening, please contact EFC. Shipping & Handling for these items is quoted on a case by case basis based on weight, location, and level of service requested.