Warranties/Repairs

EF-200/EF-2000 Warranties
3-year limited warranty on all parts of machine except belts and cutters.

Shannon Machine including Linear Heat Tables & Automatic Benders Warranties
3-year limited warranty on all parts of machine except heating wires/elements, pins, and bushings.

Repairs
We provide tool servicing and other machine maintenance.

Tool Servicing
EFC also provides tool servicing for polishers and cutters.
Please ship all products that need servicing to our factory at:
16 Stony Hill Road, Bethel, CT 06801.

Standard Prices for Tool Servicing:

  • Sharpening an EF-200 or EF-2000 diamond cutter: $230.00
  • Replacing natural and PCD diamonds on an EF-200 cutter: $1,218.00 (complete rebuild)
  • Replacing natural and PCD diamonds on an EF-2000 cutter: $1,435.00 (complete rebuild)

Upon receiving your polisher or cutter, we will diagnose the problem and service it appropriately.
*Please note that the prices listed above are only standard and do not take into account exceptional damages. If the required service costs more than the prices listed above, we will contact you with the updated cost before servicing your product.